BEFORE YOU ORDER
SHIPPING AND RETURNS
Every piece travels insured and arrives with its certificate. Here is how delivery and returns work.
SHIPPING
Insured, with FedEx
Hungary and the EU
FREE SHIPPING
Over €1,000
Within the EU
RETURNS
14 days to withdraw
Details below
SHIPPING
We ship insured by FedEx to Hungary and all countries of the European Union. Every piece is packed in its House box and sent with its certificate. Orders over €1,000 ship free within the EU.
PRICES FOR ORDERS UNDER €1,000
Hungary: €25, 1 to 2 working days
Austria, Czechia, Slovakia: €75, 1 to 3 working days
Germany, Poland, Romania: €75, 1 to 3 working days
Belgium, Croatia, France, Ireland, Italy, Luxembourg, Netherlands, Slovenia: €80, 1 to 3 working days
Denmark, Finland, Greece, Spain: €85, 2 to 4 working days
Bulgaria, Estonia, Latvia, Lithuania, Portugal, Sweden: €90, 2 to 4 working days
Cyprus, Malta: €105, 2 to 4 working days
Shipping prices are final prices. Your piece is dispatched within 3 to 5 working days after payment, and the delivery times above count from dispatch. A signature is required on delivery.
RETURNS
You may withdraw from your purchase within 14 days of receiving your piece, without giving a reason.
To do so, write to katalin@batthyany.hu within the 14 days. Then send the piece back to us, insured, within a further 14 days. The return shipping is at your cost. The piece must come back unworn, in the same condition as it left us, with its box and certificate.We refund the full price of the piece, and the original shipping if you paid for it, within 14 days of your withdrawal. We may wait until the piece is back with us.
Full details are in our Terms and Conditions. If you have any questions before you order, write to us.